Online Reputation Management Service

Not a Tool. A Team.

Start a free trial and get a dedicated team of legal experts, designers, and analysts managing your reputation, built around your specific industry.

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Bob Lilly JR

Bob Lilly Jr. CEO, Bob Lilly Promotions & ORM Service

Our goal is to make reputation management simpler and more accessible for businesses of all sizes. When companies can clearly see and respond to customer feedback, they build stronger relationships and make more informed decisions.

How it works

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PLATFORM FEATURES

Stop jumping between platforms. See, manage, and respond to every customer review in one place — in real time.

Centralized Multi-Location dashboard

Centralized Multi-Location dashboard

Track the health of your entire brand at a glance. Drill down into any location to see ratings, recent reviews, and response times across Google, Yelp, Facebook, Tripadvisor, and more.

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Centralized Multi-Location dashboard
Benchmarking

Benchmarking

With ORM-Service you get a possibility to compare your locations - branches, companies and even your competitors! All you need is just to add from 2 to 5 cards and check our dashboard.

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Benchmarking
Proactive handling of negative feedback

Proactive handling of negative feedback

Get real-time notifications on negative reviews so you are able to take steps to rectify the matter.

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Proactive handling of negative feedback

Get a platform demo

In just 30 minutes, our manager will walk you through the full potential of our ORM service and show you how it can elevate your brand’s online presence.

Integrations

Our platform we integrate with all major review sites — Google, Yelp, Facebook, and more — so you can see every review from one dashboard.

Google maps
Google maps Geoservice
Yelp
Yelp Review aggregator
OpenTable
OpenTable Online service
Facebook
Facebook Social network
Angi
Angi Service aggregator
Nextdoor
Nextdoor Social network
Trustpilot
Trustpilot Review aggregator
Tripadvisor
Tripadvisor Travel service
Thumbtack
Thumbtack Online marketplace
Google maps
Google maps Geoservice
Yelp
Yelp Review aggregator
OpenTable
OpenTable Online service
Facebook
Facebook Social network
Angi
Angi Service aggregator
Nextdoor
Nextdoor Social network
Trustpilot
Trustpilot Review aggregator
Tripadvisor
Tripadvisor Travel service
Thumbtack
Thumbtack Online marketplace

Testimonials

Discover how companies like yours improve their reputation and grow faster with our platform.

# Reputation Repair
+240% Negative Review Resolution

A few outdated complaints were hurting our first impression online. This platform got most of them addressed or removed and helped us respond to the rest, and our reputation looks completely different now.

Author: Laura Bennett, Spa Director
# Reputation Repair
+165% Average Rating Recovery

A wave of old negative reviews was dragging our rating down. The team helped us dispute the unfair ones and bring in fresh positive reviews, and our average climbed back within months.

Author: Rachel Kim, Store Manager
# Automated Review Requests
+290% Review Volume

Techs leave a branded card after every job, and customers scan it right away. Reviews now come in steadily instead of a handful a month, and our Google ranking climbed with them.

Author: Chris Morgan, Owner
# Automated Review Requests
+310% Monthly Reviews

We used to get a review once in a while. With QR codes at checkout, happy customers leave one on the spot, and our review count now grows every single week.

Author: Daniel Brooks, Shop Owner
# Review Management
+198% Patient Trust Score

Patients read reviews before they book. This platform helped us respond to every review professionally and keep our profile consistent across locations, and new patient inquiries followed.

Author: Dr. Amanda Reyes, Practice Owner
# Review Management
+245% Qualified Leads

Trust is critical in the legal industry. This platform helped us manage reviews, respond professionally, and strengthen our reputation, bringing more client inquiries

Author: Sarah Thompson, Managing Partner
# Reputation Repair
+195% Positive Reviews

Most of our customers find us on Google. This platform helped us track reviews and respond quickly. Our reputation improved and more customers now choose us over competitors.

Author: David Nguyen, Operations Manager
# Review Management
+210% Google Map Pack Visibility

Reviews are crucial for restaurants. This platform helped us monitor feedback, respond faster, and earn more positive reviews. Our rating improved and we appear more often in local search.

Author: Emily Rodriguez, Restaurant Owner
# Automated Review Requests
+372% Online Sales

Managing reviews across marketplaces is now simple. We respond faster, understand customers better, and our ratings — and online sales — have grown significantly.

Author: Michael Carter, Ecommerce Director

Pricing

Transparent Pricing for Every Business

STARTER

$299Per location/month
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  • Performance dashboard;
  • Up to 10 platform integrations;
  • 24/7 monitoring with monthly email analytics;
  • QR codes for each location;
  • Up to 100 review requests per month;
  • 3 removal attempts/loc., monthly;
  • Fake review flagging;
  • Policy violation documentation;
  • Personal manager;
  • Target response time 24–48 hours.

GROWTH Growth icon

$399Per location/month
Get Started

Everything in STARTER, plus:

  • Up to 250 review requests per location per month;
  • Campaign analytics;
  • 8 removal attempts/loc./mo.;
  • Dedicated removal specialist + priority escalation;
  • Target response time 4–12 hours.

ENTERPRISE

$549Per location/month
Get Started

Everything in GROWTH, plus:

  • Unlimited QR codes with custom design;
  • Unlimited review request handling;
  • Unlimited removal attempts/location/mo.;
  • Weekly analytics;
  • Target response time 2–4 hours.

Our Team Working on Your Reputation

A dedicated team of specialists works on every project to monitor, manage, and protect your online reputation.

Analyst

Analyst

Monitors and analyzes online feedback across platforms to identify trends, risks, and opportunities.

Lawyer

Lawyer

Helps ensure that reputation management processes follow platform policies and regulations.

Designer

Designer

Creates and refines visual content used to support reputation initiatives and strengthen brand presence across digital channels.

Personal manager

Personal manager

Coordinates the project, keeps communication clear, and ensures that all tasks are aligned with your goals and priorities.

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