Turn Happy Customers Into a Steady Stream of Five-Star Reviews
Integrations
Our platform we integrate with all major review sites — Google, Yelp, Facebook, and more — so you can see every review from one dashboard.
What you get with Automated Review Requests
A steady flow of real reviews from real customers
Branded codes you can print on receipts, table tents, business cards, or anywhere you meet your customers.
Customers scan, rate their experience, and are guided straight to Google, Facebook, and other platforms where your reviews count.
100 per month on STARTER, 250 per location on GROWTH, and unlimited request handling on ENTERPRISE.
Turn more scans into published reviews
Codes are placed to catch customers right after the visit, purchase, or service, when the experience is fresh and a review is most likely.
Scan, rate, post: removing every extra step means more of your happy customers actually leave the review.
As customers post, the reviews flow into the same dashboard where you watch your ratings and NPS across every location and platform — in real time.
Not a Tool. A Team.
Escape the choice between a dashboard you have to run and an agency that keeps you in the dark.
Testimonials
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Frequently Asked Questions
We design an automated QR-based review system for your business: custom-branded codes for each location, placed where customers naturally interact with you. A quick scan takes them straight to leaving a review.
It depends on your customer base, plan, and how visible your QR codes are. STARTER includes up to 100 requests per month, GROWTH up to 250 per location, and ENTERPRISE unlimited request handling. More touchpoints and steady use mean more reviews over time.
They are authentic. We never write fake reviews — it violates every platform’s policy and damages your reputation long-term. All we do is make it easy for your real customers to share their honest experience.
Yes. Each location gets its own QR codes and its own analytics in the dashboard. Users can roll up performance across all locations or drill into any single one. We work with brands from single locations to chains with hundreds of sites.
What are automated review requests?
Automated review requests are the deliberate practice of inviting your real customers to share their experience where future customers are looking. It isn’t buying reviews, writing them yourself, or pressuring anyone — it’s simply making the ask at the moment a customer is most satisfied, through a channel they’ll actually use, like a branded QR code that turns a quick scan into a review.
A good system has two parts: the touchpoint (where the customer meets the ask — a QR code placed at the right point in their journey) and the analytics (tracking how each location performs, so the system improves over time). Without a system, reviews come sporadically — a spike when someone remembers to ask, then silence. With one, they flow consistently, and your average rating climbs steadily as a result.
Why steady review volume beats high ratings alone
Search algorithms — Google’s Map Pack and the newer AI overviews — weight average rating, review volume, and recency heavily. A business with a 4.9 average and 12 reviews usually loses to one with a 4.5 average and 400. Volume signals trust; recency signals you’re still active and still being chosen. If you stop collecting reviews, your profile effectively goes stale, and newer, more active competitors start to outrank you.
Steady volume also cushions the blow of a bad review: when plenty of new positive reviews arrive each month, a single one-star has far less impact on your average than it would on a thin review base.
What ORM Service does for you
Automated review requests here are a service, not a feature toggle — we design the system, run it, and improve it month after month. Our designer creates custom-branded QR codes for each location, placed wherever they fit your customer journey, so leaving a review is just a quick scan away. Our team runs and refines the setup, learning from the locations that perform best and applying those lessons everywhere else. And you see it all in your dashboard: your ratings, NPS, and new reviews across every location and platform — in real time, not monthly recaps.
Who needs automated review requests
It’s most useful where the customer experience is genuinely good but reviews don’t appear on their own — restaurants, dentists, salons, contractors, retailers, automotive, ecommerce, and home services, where happy customers leave and never think to write anything. It’s essential for businesses climbing back from a low average, where the only sustainable fix is more honest reviews from real customers. And multi-location brands benefit most: one centralized system means every location gets the same quality of ask, the same QR design, and the same analytics — instead of a patchwork where some sites ask and others never do.
How automated review requests drive revenue
The chain is straightforward: more reviews support higher ratings, which support higher local rankings, which mean more impressions, clicks, and bookings. Businesses in Google’s local three-pack capture most of the clicks for nearby searches, and three-pack ranking leans heavily on review volume and recency. AI search tools — Google AI Overviews, ChatGPT Search, Perplexity — also lean on reviews to describe businesses, so volume increasingly shapes how you show up there too. Run as an ongoing service rather than a one-off push, automated review requests keep these forces working in your favor, month after month.
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